We'll use our fresh lemon scented detergent
Service Description
At Wash and Fold Laundry, we transform laundry day into a hassle-free experience. Our dedicated team picks up your laundry, expertly washes and folds it, and delivers it back to your location the next day, ensuring your garments receive the utmost care. Enjoy the convenience and precision of our wash and fold service, tailored to simplify your life while keeping your clothes fresh and clean.
Cancellation Policy
🧺 Superior Wash and Dash — Booking Policy 1. 📅 Scheduling & Appointments • Booking Window: Appointments must be scheduled at least 24 hours in advance. • Same-Day Service: Available on a limited basis. Please call to check availability. • Service Hours: Monday–Saturday, 8:00 AM to 6:00 PM. Closed Sundays and major holidays. 2. 🚗 Pickup & Delivery • Pickup Radius: We serve customers within a 15-mile radius of Muskegon. Additional fees may apply outside this area. • Time Slots: Customers may choose from available pickup/delivery windows during booking. • Missed Pickup: If a customer is unavailable during the scheduled time, a $5 rescheduling fee may apply. 3. 💳 Payment & Pricing • Payment Due: At time of booking or upon pickup, depending on service tier. • Accepted Methods: Credit/debit cards, mobile payments, and cash. • Pricing Transparency: All service rates are listed on our website and confirmed during booking. Custom quotes available for bulk or specialty items. 4. 🧼 Laundry Prep Guidelines • Bagging: Please place laundry in a secure, labeled bag. We provide reusable laundry bags for regular customers. • Item Limits: Standard service includes up to 25 lbs per load. Additional charges apply for overweight loads. • Special Instructions: Customers must note any fabric sensitivities, preferred detergents, or stain treatments during booking. 5. 🔁 Cancellations & Rescheduling • Cancellation Policy: Free cancellation up to 12 hours before scheduled pickup. Late cancellations may incur a $10 fee. • Rescheduling: Allowed up to 2 hours before pickup. Subject to availability. 6. 🛡️ Liability & Care • Garment Care: We treat all items with care, but are not liable for pre-existing damage, color bleeding, or shrinkage. • Lost Items: Claims must be made within 48 hours of delivery. We’ll investigate and resolve promptly. 7. 📞 Customer Support • For questions, changes, or special requests, contact us at: o Phone: 231-286-1482 o Email: superiorpro@comcast.net
Contact Details
Muskegon, MI, USA
231-286-1482
superiorpro@comcast.net